Return & Exchange Policy
Your satisfaction is our priority. If something isn’t perfect, here’s how we’ll help:
Who Can Return or Exchange?
- Return or exchange requests must be made within 2 days of order delivery.
- Items must be unused, unwashed, unperfumed, and in their original packaging with tags attached.
Simple 3-Step Process
- Contact Us Promptly: Email bossbellaclothing@gmail.com. Include your Order Number, what you wish to return or swap, and the reason.
- Approval and Pickup: Once approved, we'll organize a pickup. Exchanges are free; for returns, shipping costs apply.
- Processing: Once we receive and inspect the item, your exchange is shipped or store credit (valid 3 months) is issued.
Important Details
- No cash refunds, only exchanges or store credit are offered.
- Unauthorized returns (without prior approval) will not be accepted.
- Exchanges depend on item availability; otherwise, store credit is provided.
- Returns not matching policy conditions may be refused.
- For any help, reach out to us at +918375055078 or bossbellaclothing@gmail.com, our team is always ready to support you.